Patient Safety
Outer Cape Health Services is committed to public safety and quality health care.
Joint Commission Unannounced Survey Process
The Joint Commission can conduct an accreditation survey of Outer Cape Health Services, Inc. at anytime. The purpose of the survey is to evaluate our organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.
The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. In the past, when the surveys were announced/scheduled, anyone believing that he or she had pertinent and valid information about such matters could request an interview with a Joint Commission surveyor.
The Joint Commission encourages the public to seek resolution of their concerns through the channels of Health Center management by calling the Chief Operating Officer at 508-240-0208 ext 2220. If concerns brought to their attention are not satisfied, the Joint Commission may be contacted.
Joint Commission: 1-800-994-6610 or e-mail complaint@jcaho.org |
